IOM - Senior Community Engagement and Communication with Community Assistant - Erbil

Context/Reporting line:
Under the general guidance of the Senior programme Coordinator (Durable Solns&ComE), the overall supervision of the Programme Officer ( Transition and Recovery) and the direct supervision of the National CWC and Accountability Officer, the successful incumbent will be responsible for developing content for Communication materials, information and awareness campaigns, mass communication tools and platforms related to all sector and program activities implemented by the IOM Iraq Transition and Recovery Division.
 

Core Functions / Responsibilities
1. Under the guidance of the CWC and Accountability Officer, the Senior CE and CwC Assistant is responsible for the drafting of content for communication materials, social media narratives, visual and radio content targeted at communities to ensure their engagement and participation in livelihoods, shelter, infrastructure, community engagement and durable solutions activities.
2. Ensure the quality of all communication materials and tools, taking into account different communication needs and learning styles of the target audience and in line with IOM guidelines.
3. Prepare– in cooperation with TRD PI team - communication materials for Community Engagement for all sectors according to IOM media and branding guidelines.
4. Use the most appropriate and innovative approaches in communicating with communities to enhance participation of communities and impact of activities.
5. Coordinate closely with TRD’s Community Engagement Officers, Technical Advisers and Associates for the timely development of all communication material requests from programs.
6. Support the daily management and operation of TRD internal CFM by responding to the complaints, requests and question raised through IOM CFM system in coordination with staff in the technical team and in operations teams.
7. Support the management of two-way communication on social media platforms related to CRCs and Livelihoods program activities, by responding to comments and inquiries, providing feedback on the comments raised on social media posts based on approved messages and feedback provided by technical team.
8. Support the translation, copy edit and review of communication materials in English, Arabic and Kurdish in close cooperation with the National CwC & Accountability Officer and relevant Community Engagement staff.
9. Monitor and report on the results of TRD community engagement communication activities, including social media campaigns, events and any feedback received on communication products.
10. Demonstrate cultural awareness, social sensitivity, understanding of Data Protection Policies when using photos of or other data from affected populations.
11. Undertake travel in Iraq as requested.