IOM - Information Management Assistant - Erbil

Context/Reporting line:
Under the general guidance of the Senior Operation Coordinator (Ret&Recov) and the overall supervision of the National Information Management Officer and the direct supervision of the Senior Information Management Assistant, the successful incumbent will be responsible for assisting programs related to the Transition and recovery division under the area of responsibility as below:
Core Functions / Responsibilities
1. Assist in carrying out weekly quality control and preparing related reports.
2. Assist in identifying mistakes in the information collected and system management, report, and act immediately to solve any issue.
3. Assist in testing the data collection tools and provide detailed feedback on ways to improve them.
4. Actively conduct data validation and cross-checking for data received from the field and follow up with teams to ensure complete and up-to-date information is uploaded and processed.
5. Assist in developing user manuals, and training materials to be distributed to field teams on best practices.
6. Ensure all support requests are recorded on the internal ticketing system.
7. Support with account creation and managing user roles and permissions.
8. Assist in writing documentation for the internally developed systems.
9. Assist in writing business requirement documents.
10. Perform such other duties as may be required.