Livelihoods Program Assistant (Case Management), Ninawa (Mosul)

Context/Reporting line:

Under the general guidance of the Head, Transition and Recovery Division, the overall supervision of the Programme Coordinator, the administrative supervision under the Head of sub-office (HoSO), and the direct supervision of the Team Leader, the incumbent will be responsible for assisting programs related to return

and recovery under the area of responsibility as below:

Core Functions / Responsibilities

1. Work closely with different IOM units and other organizations to establish service referral initiatives

2. Profile and mobilize families in the targeted communities for potential enrollment in the IOM services

3. Facilitates access to resources provided by communities, NGOs, the Private sector, and other actors working in the areas. This includes housing, food, clothing, school programs, vocational opportunities, or services

4. Facilitate admin and logistical requirements of the program by coordinating with different teams in IOM and submitting appropriate supporting documents to initiate the payment delivery process.

5. Facilitate the enrollment of the targeted beneficiaries to different livelihoods services and prepare appropriate livelihoods service plans based on the different assessments.

6. Provide mentorship and coaching services to beneficiaries and ensure that the developed livelihoods plans are on track.

7. Work closely with selected IOM beneficiaries to make informed decisions by acting as their advocate throughout the program and advising when appropriate.

8. Handle case assignments, draft service plans, review case progress, and provide recommendations to determine case closure

9. Work closely with different IOM teams and develop effective working relations with different teams in IOM throughout the entire case management process

10. Perform such other duties as may be assigned.

Required Qualifications

Education:

 University degree in Social Sciences, Engineering, and International Development from an accredited university or institute.



Experience and Skills:

 At least 3 years of relevant work experience in the Socioeconomic field.

 Working experience with international organizations is an advantage.

 Background in social work, mental health, disability care, substance abuse recovery, geriatric care, and long-term care.

 Experience as a case manager.

 Good computer skills (MS Office, Internet).

 Good initiative and ability to plan and manage activities with limited supervision.

 Capacity to work under pressure and hardship environment.

 Personal commitment, efficiency, flexibility, and drive for results

 Ability to work harmoniously with colleagues from varied cultures and professional backgrounds.

Languages:

 Fluency in English and Arabic is required.