Interpreter/Translator (4 Positions) - Erbil

Context/Reporting line:

Under the overall supervision of the Movement Operations Manager and the direct supervision of the Senior Operations Assistant (Field support), the incumbent will be responsible for the following:

Core Functions / Responsibilities

1. Provide direct interpretation and translation services for refugee processing interviews (in addition to translating project related documents, if required).

2. Provide direct bilateral and multilateral interpretation services.

3. Facilitate the two-way communication by maintaining professionalism, diligence, impartiality, objectivity, and being always cooperative and courteous to both refugee applicants and interviewing officers.

4. Maintain strict confidentiality during interpretation sessions and follow designated program procedures regarding the destruction or maintenance of written notes within the required timeframe (e.g., immediately after each interpretation session).

5. Remain objective, unbiased, impartial, and neutral when providing interpretation services. Treat all parties to the conversation with courtesy, dignity and respect, regardless of their age, ethnicity, religion, political opinion, sex characteristics, gender, gender identity, gender expression, sexual orientation, disability or any other factors.

6. Have an appropriate understanding of and sensitivity towards cultural practices and language differences that may exist between the parties to the conversation. Respect the use of proper pronouns that are preferred by the beneficiaries, when applicable.

7. Abide by IOM Standards of Conduct (IN/15), Policy and Procedures for Preventing and Responding to Sexual Exploitation and Abuse (IN/234), IOM Data Protection Principles (IN/138), Policy for a Respectful Working Environment (IN/90), and Fraud Awareness and Prevention Guidelines (IN/70).

8. Participate in relevant training sessions on such topics as interpreting for international organizations, respectful terminology, and the protection of program beneficiaries, and contribute to terminology lists as requested.

9. Be available to be evaluated on the quality of your interpretation by a third party.

10. Undertake any other assigned duties, as specified by RSC management.