IOM - Senior Information Management Associate (Web Developer) - Erbil

Context/Reporting line:
Under the general guidance of the Senior Programme Coordinator (Peace Bldg &Stabl), the overall supervision of the Return and Reintegration Programme Officer, and the direct supervision of the Information, Counselling, and Referral System Officer in close coordination with the Information Management Department, the successful candidate will develop web-based case management system, to be used by IOM and other humanitarian actors, adhering to IOM’s data protection standards and principles. Upon completion, support the set up the system to the Iraqi government. He/she is expected to use the following languages and applications; C# .NET MVC, Jquery, JavaScript and SQL Server which will be used by the mission and mission’ government partners, along with other potential tools aiming to enhance processes within the mission.
Core Functions / Responsibilities
System Development and Design
1. Develop, customize, and maintain case management software of ICRS to support tracking the provision of service to Iraqi returnees from NES inside J1 and Area of Return.
2. Design and implement data workflows that facilitate data integration from multiple sources (internal and external) and ensure data accuracy and consistency.
3. Establish user-friendly interfaces for data entry, management, and extraction in coordination with program teams and other humanitarian and governmental actors.
Data Security and Compliance
4. Implement data security protocols, in compliance with data protection standards and best practices.
5. Develop access control measures to safeguard sensitive data and ensure appropriate user permissions.
System Optimization and Troubleshooting
6. Regularly monitor data systems’ performance, identifying and troubleshooting issues to improve system functionality and reliability.
7. Conduct system testing, debugging, and regular updates to ensure the stability and efficiency of data management systems.
Training, Documentation and Set up
8. Provide training to IOM Iraq staff and program team members on using data management tools and systems.
9. Draft and maintain comprehensive documentation of system design, workflows, and user manuals to facilitate knowledge transfer and ease of use.
10. Set up the system for the government counterpart, and ensure it is functional.
Data Visualization
11. Analyze the collected data using Power BI and share it with relevant stakeholders.
12. Support preparation of monthly report.
13. Perform other duties as may be assigned.